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RETURNS & REFUNDS / PRIVACY POLICY

RETURNS AND REFUNDS

We will not be liable to rectify incorrect invoiced goods unless the account holder advises us before the payment of the invoice has been made. We will not accept returns of any goods any later than 7 days from date of delivery. The goods must be must be in the same condition as when they were supplied (unopened/unused condition) for Precision Equine to accept their return. A photocopy of the relevant invoice must accompany returned goods. Precision Equine does not accept the return of any used or unwanted stock. For all goods returned a credit of the same value will be given. Any goods returned to the account holder may incur freight charges.

PRIVACY POLICY

We collect personal information when you submit an enquiry using a web form on this website, directly emailing us or by calling us, we collect your personal information such as your name, email address, company and phone number. Unless you object, this information may be used:

bullet_1 to send news, information about our activities and general promotional material which we believe may be useful to you.

bullet_1 to monitor who is accessing the Precision Equine website or using services offered on the website and.

bullet_1 to profile the type of people accessing the Precision Equine website.

If you do not wish to have your personal information used in this manner or for any other specific purpose, apart from necessary information required to reply to your enquiry, you can email us accordingly. We utilise cookies which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance. We will not sell or otherwise provide your personal information to a third party (unless compelled by law), or make any other use of your personal information, for any purpose which is not incidental to your use of this website. For the removal of doubt, personal information will not be used for any purpose which a reasonable person in your position would not expect. If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information if:

bullet_1 we subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;

bullet_1 we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or

bullet_1 we are required by law to disclose the information.

Personal information which we collect may be aggregated for analysis but in such circumstances we would ensure that individuals would remain anonymous. All personal information which we collect (including your contact details and, if relevant, credit card details) is kept confidential to the best of our ability. You will appreciate, however, that we cannot guarantee the security of transmission. We consider it is the responsibility of parents to monitor their childrens use of our website. Nevertheless it is our policy to require personal information from all persons accessing the Precision Equine website, including the potential to send any promotional material to these persons. You are entitled to have access to any personal information relating to you which you have previously supplied to us over this website. You are entitled to edit or delete such information unless we are required by law to retain it. If you wish to comment on or query our privacy policy, or if you wish to make an enquiry regarding any personal information relating to you which may be in our possession, please contact us at the salon.